Information Obligations

This website contains information and documents which are for information purposes only. They may be subject to change at any time. They neither constitute an offer nor an invitation to subscribe to or to purchase securities, nor are the information or documents contained on this website meant to serve as a basis for any kind of obligation, contractual or otherwise.

The use of the website does not constitute a contractual relationship, in particular for advice or information provision between you and WL BANK AG Westfälische Landschaft Bodenkreditbank (in the following referred to as WL BANK).


Dispute settlement procedure

Possibility of dispute settlement

The Bank participates in the dispute settlement procedure of the German cooperative banking group. Therefore, private and corporate customers who have a dispute with the Bank as well as non-customers whose application for opening a basic account is rejected have the possibility to appeal to the ombudsman for the cooperative banking group ( http://www.bvr.de/Service/Kundenbeschwerdestelle). Further details are contained in the "Rules of Procedure for the out-of-Court Settlement of Customer Complaints in the German Cooperative Banking Group" ("Verfahrensordnung für die außergerichtliche Schlichtung von Kundenbeschwerden im Bereich der deutschen genossenschaftlichen Bankengruppe"), which can be provided on request. Complaints should be addressed in text form (e.g. by letter, telefax or email) to the Customer Complaints Office at the Federal Association of German Volksbanken and Raiffeisenbanken BVR (Kundenbeschwerdestelle beim Bundesverband der deutschen Volksbanken und Raiffeisenbanken BVR).


WL BANK’s website contains links to other websites, the contents of which are not subject to the influence and control of WL BANK.


The pages of this website are protected by copyright. In particular, any reproductions as well as the storage and processing in other media enjoy copyright protection. Imitation and utilization - including the imitation and utilization of extracts - shall only be permitted with WL BANK’s consent.

The contents and structure of the website are protected by copyright. The reproduction of information and data - especially the use of texts, text segments, or picture material - is prohibited without prior written consent by WL BANK.

US Citizens

The information and documents contained on this website are not directed at and may not be viewed by or distributed to any person resident in the United States of America.